Our Commitment
At Kovistra Casino Hotel, we are committed to promoting responsible gaming and providing a safe, entertaining environment for all our guests. We believe in transparency, support, and proactive measures to prevent problem gambling.
Responsible Gaming Programs
- Self-exclusion options
- Betting limits setting
- Time management tools
- Regular staff training
- 24/7 support services
Signs of Problem Gambling
- Gambling with money needed for essentials
- Increasing bet sizes to chase losses
- Lying about gambling activities
- Neglecting work or relationships
- Borrowing money for gambling
Self-Help Tools
- Self-assessment questionnaires
- Budget calculators
- Activity tracking
- Voluntary limits
- Account cooling-off periods
Support Services
24/7 Problem Gambling Helpline: 1-800-522-4700
Email: [email protected]
On-site counseling available
Underage Gaming Prevention
- Strict ID verification
- Regular security patrols
- Staff training programs
- Zero tolerance policy